1 x Gigabit WAN. Yesterday, 15 October, the second stage of the installation took place, and I’m posting this using my new fibre connection. This gives you control over when you install the optical network termination (ONT) and battery backup unit (BBU) equipment in the property, along with the other services at first and second fix. Now, after a bit of a long drawn out process, I now have FTTP installed (It’s awesome, you get the speed advertised and it’s much more reliable). If it says 'Stage 1', it means an Openreach engineer would be booked to come on agreed installation day. I currently have FTTC with Sky but I'm looking for the reliability/extra speed as I work from home full time. If you rent your property that you have the landlord's permission for us to drill a small hole on the inside and outside of the building. The build cost is valid for 4 weeks, so please let us know how you would like to. On average an NBN. Plusnet charges £49. If folk want (and if I've solved my smartphone battery death issue by then) I'll see if I can provide information during the process. Right now, the NBN Co is rolling out a major upgrade to connect your home to the internet with a faster, more reliable fibre optic connection known as Fibre to the Premises (FTTP). Re: Rod and rope process. Download the guide. The FTTP installation process. You can still salvage your setup however. WBC FTTP is available at my house as a 1 Stage Install Process – “Single Dwelling Unit Residential OH Feed with no anticipated issues. One stage means one visit - all going well. Neighbours Installation Woes. Openreach will conduct a survey to see how they can bring the fibre to your property. The optical input power is distributed uniformly across all output ports. I have just placed a new order for FTTP install, not a migration of existing FTTC. At present, Sky’s full fibre broadband service is available in around 41% of UK homes. . ”. 2nd Openreach visit to bring the fibre from the small box on your property to inside and to install the internal equipment. Just for comparison, a Standard Connection (engineer installation) normally costs £98. Previously, it was just a one-stage process. Scam calls. Virgin Media M125 Fibre Broadband. Openreach are at liberty to have a different 1st Stage install process, that is compliant with the overall technical requirements. A further five days will be needed to connect your broadband. In the early days, an FTTP install was a two stage process. The build rate is expected to peak at c. The process of setting up fiber-optic internet to your home is called "Fiber to the Home" (FTTH) or "Fiber to the Premises" (FTTP) — but these abbreviations traditionally refer to the same thing. Just a note for anyone interested - OpenReach appear to have added a new field to the DSL Checker. FTTC customers will need to place an order for an NBN 250 and NBN. the 08005874787 is the correct number for FTTP Team. Happy to show me the whole process, blowing the fibre and splicing etc. Read the Cebr's research report and our Blueprint to learn more about our commitment to delivering great connectivity to communities across the UK. Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with no anticipated issues. Duct proved clear. Unfortunately your house has a bit of an awkward layout for putting in additional cabling, to where you want it anyway. The most common FTTH splitters deployed in a PON system is a uniform power splitter with a 1:N or 2:N splitting ratio (N=2~64), where N is the number of output ports. This has now been put back 2 days to Wednesday 22nd November. Security. @matty6678 wrote: Hi Keith, Thanks for your response. Fibre to the Premises (FTTP) is a type of fibre optic broadband internet connection that uses fibre optic cables to deliver high-speed internet directly to your home or business. For those sites where FTTP install would be too costly a Fibre to the Cabinet (FTTC) or copper connection can be provided. aquiss. It depends on when and what type of DP was installed. Just checking the BT wholesale checker and noticed 'KCI2 Assure' is now being displayed for WBC FTTP Install Process. More recently the ISP has launched Digital Voice, which is a VoIP style product that sends the voice transmission over your broadband connection (i. On average an NBN. The ducting starts at the front of the property and the master socket is somehow in the living room at the back of the house. 77 Comments. Openreach are at liberty to have a different 1st Stage install process, that is compliant with the overall technical. UK ISP Sky Broadband has finally returned to selling their top tier 900Mbps (90Mbps upload) “ Gigafast ” package – based off ’s national FTTP network – to new customers, apparently after carrying out unspecified work to “ upgrade and optimise ” the service. Then an appoinment was booked for the house install. Ultrafast broadband with speeds up to 330Mbps. The first should apply to FTTP and say something about your line feed (OH or UG). From the cabinet to your home or business,. You'll need to be at the premises to get this connected, as the engineer will need to drill through your wall to install an ONT. I have Openreach coming on Thursday to install FTTP. Aside: I believe it's "1 Stage", rather than "Stage 1". As Full Fibre uses the latest broadband technology the installation process is a little different than standard broadband. The house is a heritage listed terrace which has no existing NBN or phone connection (weird, I know). g. Just for some background, the pole opposite the house has fibre on it. 14/02/2021 - DIY installed 22mm barrier pipe as conduit from outside wall to inside wall ready for fibre with a couple of draw ropes. David. The nokia ONT's certainly are teeny so mentioned there certainly was no. A quick update on my FTTP installation. After the results window there are several paragraphs of narrative. BT_SMS is also used to send out Openreach video on Vimeo to guide customers through the FTTP installation process as Openreach use Vimeo now. I have been given an installation date of 19/10. 09/02/2021 - Email from Zen, 1st stage external install schedule 27/04/2021, 2nd stage internal install appointment 07/05/2021. (For customers with digital phone service) Check the lights and the . I’ve gone from the older g. OR then moved to a one stage install. Good news. Setting up a communication signal using optical fiber is quite similar to setting up a cable or DSL internet connection. There is a one off $300 NBN new development fee. #1. Where the copper comes into the house at the front I don’t have any power. Go to solution. From anyone’s experience will Openreach tack the cable around to the back of the house where my current router is situated as I have ample. 38 comments. Just to add, that the BTW Checker does not show FTTP until it's actually been enabled and available to order. run any external cable needed to reach the nearest suitable fibre entry point. When I ordered FTTP my line was showing Stage 1, since it has been installed it has been changed to Stage 2 and is now displayed KCI2 Assure. Re: Halo 3 Vs Halo 1 (internet speed reduction) the speed range for your line is 80/60mb and you are nowhere near that. After you click the Install button, you should see a progress bar with additional information of the installation. 0 Gbps full fibre capability to my house. So one of my next door neighbour placed an order with EE at 10:15 am and was offered an install for 19/01 I then called BT at 10:30am to be told to soonest they can. . Unifi should do but check. Blow 7 store the bundle at the CSP, splice through at the splitter then confirm light traffic at the CSP. FTTP install process: 1 Stage. My questions relate to how the fibre will enter my home, it's a. Expand your portfolio. FTTP installation. The pictures below explain things perhaps a little better, but my current master socket has no power socket anywhere near it being behind the front door on the right side (looking at. . As per FTTC I am guessing the rollout is going to be more based on population density and uptake likely hood. Firstly, the one-off FoD build charge exemption per PON (Passive Optical Network) is being cut from £700. It costs 89p per metre including VAT has an. FTTP Install. fast) services, the stable line rate will be determined during the first 10 days of service usage. I live in a detached house, currently the phone line comes up in the middle of the house under the stairs, I have had low level cupboards with a bench top installed there and the NTE5 is in behind one of the cupboards, the cupboard has no back on it and there is a. Re: KCI2 ASSURE. Get on the phone if it’s taking noticeably longer than an hour, but some providers note that. On 20 September 2013 I blogged about the first stage of my Fibre To The Premises (FTTP) broadband installation. They are both faster than conventional ADSL, but FTTP uses fiber all the way, while FTTC has to rely on a slower copper cable. Sadly running on Windows here. (It was Kelly. Discover Full Fibre. We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the builThis may include running new cables, or disconnecting old extension wiring and powerline adapters. NOTE:. Fibre to the premises (FTTP), also known as ultrafast full fibre broadband, involves laying fibre optic cables directly from the broadband exchange right into your home. For developments that will be completed over multiple stages, after completing an nbn New Developments application for your first stage, you can submit additional stage applications relating to your eligible development through the nbn® New Developments portal. 8K. FTTP installation . For our standard installation, our engineers will: connect an optical network terminator (ONT) within 1m of the nearest 13amp power socket and up to 10m from where the fibre enters the building. If I compare the the addresses on the wholesale checker the only difference is the "FTTP Install Process" field. This blog is to document the process, equipment, installation and performance of TalkTalk’s Future Fibre 65 Fibre to the Premises (FTTP) and not to be confused with Fibre 65 which is a Fibre to the Cabinet and then a copper. This could be due to many factors including issues with the. 17-05-2022 02:55 PM. Link your AP to your router via ethernet cable so the backhaul will be wired instead of over WiFi. FTTP only allows an aggregate bandwidth of 1. j0hn83. The UK Government had a target of achieving speeds of 30 Mbps or above for. I can send some pics if you're interested. I want it installed where my previous master socket is. These install work, and at the end. 3 Stage 2: Work to complete the fibre installation inside the property. I’m talking about the box that is mention here: “ First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. Smart City Recruiters Ltd. The install is listed as a 1 stage install and we're connected via a pole which loks to have the black fibre modules at the top of it. Use our availability checker below to find out if SoGEA is available in your area or for your telephone number. 0. An NBN utility box is installed outside your home, then a cable is run from it to an NBN connection box installed inside your home. or ONT connections. 21 out of 54 properties on our close show as FTTP available. Hello, I'm hoping someone can provide some insight into a 1 stage install for full fibre. Your requirements should be discussed with Telstra at the planning stage. For all ADSL and WBC Fibre to the Cabinet (VDSL or G. When I first signed up, I asked the phone sales consultant when it would be turned on / activated. Hi Folks, My FTTP Fibre 500 is meant to be installed today by Openreach. Finally, our engineer will carry out remote configuration test and once this is confirmed, the fibre broadband installation process is complete. With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. I live in a bungalow and the present setup is via a copper line from a pole. 4 Installation Process. FTTP Install - Practical details of install I am considering getting BT FTTP. If it says 'KCI2 Assure', there will be a survey of your duct. But the day after I signed up the nbn contractor appeared at my door at 9am and 2 weeks later I was on fttp. Fibre Broadband Guide Learn what 'fibre'broadband' is and how it can benefit you (including FTTC and FTTP) Resolving a problem with your broadband provider (step-by-step guide to resolving a problem with your broadband provider). FTTP had just become available in my area so I have placed an order which is scheduled for 14th August and has been listed as a 1 stage install. If you want the cabling going through the downstairs ‘loo’ as you call it I’d personally drill the hole and fit the conduit yourself for two reasons. Multi-stage developments. I realise that I won't get full speeds unless wired in, but I can get. The installation has the physical appearance of being FTTdp on the telegraph pole next to my house. For our standard installation, our engineers will: connect an optical network terminator (ONT) within 1m of the nearest 13amp power socket and up to 10m from where the fibre enters the building. 1 stage installs tend to be when the customer is feed over head or existing ducting is identified. FAQ. While the more common fibre-to-the-cabinet (FTTC) connection still uses older copper cables to transmit data from a telephone cabinet to your home, FTTP broadband uses fibre optic lines directly from your provider’s exchange to. . Re: Openreach FTTP, Internal CSP possible. I’d waited this long, so thought that those dates were reasonable. Re: FTTP Install Process. e. Vote. GRAY. If the number is busy it automatically redirects to CS 150 so you just have to hang up and try later. Had a chat with a neighbour who also just got OR-based FTTP installed last week. To answer the question on rules: ridiculously strict. In late 2020, the Coalition announced $4. I've just checked and the 2 blocks of flats next to me both say FTTP on demand so it seems weird that mine is the only one with it available. I recently ordered FTTP (27/10) with Zen. e. Future Fibre Installation Day. The newer 1+1 ONT used to come in a case that housed that and the BBU. FTTP ordering in my postcode went active last Monday and I placed an order the same day. FTTP is available and a new ONT may be ordered. 75,000 per week. A cool, dry, ventilated area. The first visit would be for the fibre to be run to our house on 20th September, then an engineer install the remainder of the fibre into the house and to connect up the new fibre modem on 1st October. I had my FTTP install done on Friday and I was a stage 1 install. However, I would prefer the cable to be underground. Copper cables are an older technology and less reliable than fibre cables. (4,117 Views) 1. OR would turn up and run a cable from the nearest distribution. I think the visit is within a week of ordering. The MRL concept was developed by the United States Department of Defence (DoD) to assess the maturity of a manufacturing process throughout its conception, development, deployment and support progression phases. The average connection times are between 9 and 18 working days (subject to engineer. Pheasant said: Pretty easy to tell if you have a laptop running a PPPoE client - ideally Linux/Unix/MacOS - set it in verbose / debug and try and connect to the BNG/Bras with your PPPoE creds. 3: Seeker. 1 stage install: this is when the fibre cable termination is quite close to your premises. While both FTTC and FTTP promise high speeds, FTTP's complete fiber-optic connection allows for higher speeds than FTTC. L'essentiel. HOW TO INSTALL FTTH ( Fiber to the home) A 5,7mm fiber cable installed by fiberblowing New Development VM FttP MDU Installation Openreach insight A tour of my home network (FTTP) Cable vs DSL vs Fiber Internet Explained How to install a super fast broadband cable for VDSL and FTTC BT Infinity DBA to Oracle Cloud DBA Training Day 1 Part 1. Stage 1 install date should be quick to get, KCI 2 it will need someone to possible have a peak to figure out what needs doing e. Usually your engineer will use the hole from your existing phone line. I was told that now they can only provision these packages over FTTP so need OR to come and do a brand new install. FTTP from pole via loft space. 8K. I am considering moving to FTTP with one of the many FTTP providers such as Zen or even BT Full Fibre. Here’s a look at the different NBN technologies, in order of their plan potential: Fibre-to-the-Premises (FTTP): NBN 1000, NBN 250, NBN 100, NBN 50, NBN 25 and NBN 12 plansDownload speeds of up to 330Mbps. Nice friendly chaps, could tell they took care to do things right. This guide explains the process. We ordered FTTP to replace our woeful FTTC last Friday, and have just been given a date for a week next Tuesday. " As I understand it, KCI refers to the BT ordering process. Fiber-to-the-home (FTTH) is a type of fiber-optic connection that connects one residence or work to another. In either case, you'll have an ONT and then the Sky Hub router. Both addresses show FTTP on Demand as available. I know fibre has been laid in the street as checking the Availability Checker again against the other addresses all the remaining properties have WBC FTTP listed as available with the FTTP install process listed as either KCI2 Assure / 1 Stage. pre-visit to check that ducting on your property is clear and unblocked. The ONT enables you to get our fibre. Ask the BT Community. 3. The Openreach engineer was able to run the fibre cable from the outside box direct to the ONT to my upstairs office via a bedroom. Is this normal? The notes below show as: single dwelling unit residential ug premises served by 2. Mesh. Re: Ongoing nightmare - Failed FTTP Install. I noticed the other day FTTP is available in my area so have ordered this, had no notifications from BT that FTTP was available, but I know CityFibre have. I have found the ideal ducting to fit into the constrained space available – see link below. FTTP Install with Nokia ONT - Pictures Enclosed. So my local area has gone live this week with Openreach FTTP and myself along with a number of people in the street have placed orders today for the new service. Engineer showed me the ONT Huawei 1-port modem (your image). With FTTP already being available in my area for close to a year, I placed an order with BT (migrating from Zen) on 01/02 this year and received a provisional install date of 24/02 which unfortunately never went to "confirmed" state by OR, the order somehow ended up cancelled then re-instated by BT with new install date of 24/03, this date was. It is important to note that these may not be the speeds you are actually getting, so it is vital. A wayleave is permission from the landlord, or land owner, to access their building or private land to install or repair network and equipment. View our guide. The green box is at the end. If you look below the table, a reason might be listed, such as blocked ducts or line of sight issues. This survey normally won't need you to be present, but if it's not. FTTP Install Process – If ‘1 Stage’ is stated under this column heading, it basically means that an engineer will have to come out to install the final connection inside your property before you can benefit from the improved service. 8 would make sense as I believe the one CBT at the top of the. In theory, it's a PM appointment (that's at least what we requested). If you can get Quickstart, you can choose one of two delivery options. Messages. Yesterday in my Sky account we received the following message: We selected the option of no installation of Customer Service Point (CSP) box, so the fibre-optic cable goes directly to the ONT. Save £105. pre-visit to check that ducting on your property is clear and unblocked. If the plan is downgraded below 250/25Mbps or the service is disconnected during this 12 months, you'll be charged a $200 "termination fee". " Ref: KCI2 Assure :: Fibre Broadband :: think broadband. The whole process took almost 3 hours (including their lunch) and the fibre drop cable actually comes from a different pole to the copper, or rather I should say it skips an interim pole. They are also on strike on Monday. Areas of high activity/traffic in your house where it may be bumped or knocked. The new PSTI Bill ( Summary) also includes some complementary changes to the. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’. The pole is on the same side of the road and approx 15m away. When I first signed up, I asked the phone sales consultant when it would be turned on / activated. speeds and latency), but is the most expensive broadband technology for broadband providers to install. . FTTP install process - 1 stage. The author of the above post is a thinkbroadband staff member. 1st. FTTC provides a fibre optic cable from your nearby exchange to your local cabinet. 8 out of the 21 show "1 Stage" under "FTTP Install Process" - the rest showing "KCI2 Assure" most with "potential Line of sight problems". 99 for a new landline, but it’s free if you already have one. Costs depend on your property and existing connection type, ranging from about $2,000 to $10,000 for FTTC connections and over $50,000 for some HFC and FTTN connections. We'll drill a small hole in your wall to push the cable through, before covering it tidily with the box. . FTTP is available and a new ONT may be ordered. They may end up doing Stage 1 at the same time as Stage 2. Email BTOR FTTP Now Available. The fibre cable was run to the premise and left in an external Customer Splice Point box (CSP). A question regarding FTTP installation, which should finally happen tomorrow!. Hence CSPs are an outdoor located. Distribution cable is in between S1 and S2 splitter. Sky, TalkTalk, EE etc. Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with no anticipated issues. Virgin Media O2 (VMO2) announced, in July 2021, that it will upgrade all 14. Currently EE broadband customer FTTC mid-plan, but internet keeps dropping out/interference. Generally speaking, though, FTTP broadband in the UK can offer download speeds up to 1Gbps (1,000Mbps). The install was very quick even though I needed a dig team to repair a duct. The ISP will give you all equipment needed to make the connection. So as explained, FTTP is available, OR are aware of the potential difficulties, and will look at this in two stages ( should you order ), the first. 14-04-2023 11:08 AM - edited 14-04-2023 11:13 AM. This is the fiber installation option you want to look for, as it will give you the best performance. 5 inch plastic duct 56. Re: KCI2 ASSURE. Having fttp finally installed on Friday but have a couple of questions as I'm not sure how things will work. 1 stage install: this is when the fibre cable termination is quite close to your premises. Me, her and my niece. Openreach have now undertaken 1st and 2nd Stage installation of 1. The exchange (same one for all the village) is not on OR's latest Full Fibre Build Programme list to get FTTP by end 2026. An office or study where you want the connection to be strongest. But I guess it depends on how busy Openreach are in your area as to the timeframe. 3 million of Virgin Media’s premises are reached via their older Hybrid Fibre Coax (HFC) network using DOCSIS 3. However if you dont use the Sky hub you lose the Sky Talk voice line. At the moment Openreach will assign an installation as 1 stage (where all the external and internal work is done on the same visit or 2 stage (where external work is completed before the internal visit). If you are in one of the fibre roll out areas and dont have any ducts to the house, then its digging but I bet you have ducts. (isp) Sun 17-Oct-21 12:51:21. 2. It’s a one stage install, box on the outside and box inside. Gives no reason from OR as to why the installation can't be done. Everything you need to know about our Fibre to the home installation process i. The whole process can take. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. They can run it along skirting boards internally. For your address to have FTTP availability shown on checker sites , then OR must have already placed a fibre network CBT in the footway box close to your home , from this box there will already be a duct either directly or via a duct tee to your house wall , it currently contains your copper pair lead in cable. Fiber to the Premises. Sometimes they'll need to create new hole. 4 million UK premises (build rate of c. For starters, you don't need a phone line. I recently switched from an ISP I’d been with for many years to Vodafone Full Fibre and wanted to share my experience of receiving fantastic service throughout the whole process. On 11 Apr 2014 I was told: Our suppliers have advised a site survey is the next course of action with your order. Image: ABC News, David Coady. From the the link you kindly provided. This is the largest HFC-to-FTTP network migration to have been announced anywhere in the world. Free returns Within 90 days. OR then moved to a one stage install. FTTP install process: 1 Stage . The Full Fibre difference. This is a typical cabling arrangement only. " Neighbours have "KCI2 Assure" and "Single Dwelling Unit Residential UG Feed Not Evaluated. Installation can take up to three hours and the engineer will need to work both inside and outside your home. The ISP has been sent confirmation that an order has been placed with OR, but the silence since then has been deafening. Otherwise, if you meet these requirements for the first 12 months, then. There is a further bit of information available on the DSL Checker. My property is served by underground cabling at the moment however the way the cable comes in is a bit odd. Sky, TalkTalk, EE etc are only offering. Need to get 18. The image below shows the nbn™ Network Termination Device (NTD) installed alongside a battery backup unit. NAD Keys FTTP (including FTTP On-Demand) is only available with a Gold National Address Database key. The nbn approved technician will test that the nbn equipment has been installed correctly before they leave, so that it's ready for your FTTP provider to finalise the connection of the new FTTP service. Here’s what you need to know about your installation. You. . Installation of FTTP. 1. An office or study where you want the connection to be strongest. Areas subject to high dust or potential damage such as in a workshop. Currently the copper connection runs down to a bedroom window and in through the window frame. Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with no anticipated issues. Openreach is bringing brilliant broadband to homes and businesses across the UK with our Fibre First programme. 13th November, 2023 (0 Comments) Hull-based UK broadband ISP Quickline, which is rolling out their new gigabit speed Fibre-to-the-Premises (FTTP) network to 96 rural locations (55,000 premises) across North East England, has launched a Black Friday promotion that gives new customers £100 back in the form of a pre-loaded Mastercard. We’ll remotely activate a port on the ONT. If you have ducts, they will pull the fibre through the duct to where the existing copper comes out of the ground. At the time of writing, the plan was for 2 million homes to be able to access an FTTP connection by the end of 2023, joining the 3. Re: FTTP Installation in block of flats. The public briefing note for this change is about. However, I only found out about this change by going on my order tracker to see that the appointment had been altered. My bungalow is newish build (2015) and I am. The full. But a full-fibre connection (FTTP) - with no copper - can offer much faster average speeds of one gigabit. The bad news, according to several ISPs that we’ve discussed it with, is that Openreach have said they will stop providing ONT BBU units as default in FTTP-only areas and then. 2. FTTP Install - Practical details of install [link to this post] I am considering getting BT FTTP. What you are describing is outside the remit of a 'standard' installation though, and Sky personnel typically won't either drill into or enter unconverted loft space. Deciding to refuse the connection will be an internal matter that the owners corporation will need to weigh up between themselves in an. There’s just 2 weeks. If you already have an ONT, it’s very quick to get connected. Click here to. Stage 1: Application {{getSectionStatus(1)}} {{getSectionStatus(1)}} 1 mdi-checkbox-blank-circle . I currently have FTTC with Sky but I'm looking for the reliability/extra speed as I work from home full time. The technology used will be XGS-PON. (It was Kelly)FTTP is a superior, more future-proof technology than Fibre-to-the-Cabinet (FTTC), which has now seen widespread deployment. That’s a best-case scenario, but you should otherwise expect it to be completed in no longer than an hour or so. We are now on BT Fibre 1. Your guide to installing Openreach equipment at your new residential or commercial development. This means data passes quicker, but you need to be close to your street cabinet or an installed ‘node. FTTP is available and a new ONT may be ordered. Full Fibre (also known as FTTP) is the future of broadband and is being rolled out across the UK. installation of an FTTP modem – known as the Optical Network Termination (ONT) – inside the property, which is then attached to the router/hub (usually provided by. Openreach has now announced a series of changes to FoD that will be introduced from 1st September 2020. As Full Fibre uses the latest broadband technology the installation process is a little different than standard broadband. The CS reps don't appear to able give me much information beyond "There won't be any issues". 2v) BYD rechargeable AA batteries (charged by the fibre unit) and it is the end-users responsibility to maintain these. Find out everything you need including information on equipment and installation.